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Terms & Conditions

Refund Policy

I want you to be happy. If what you have selected is not quiet right for your space, I am happy to offer you an exchange or refund (excluding any delivery costs). Please notify me amber@greentigerinteriors.co.nz within 14 days of receiving your order for return details.All Returns and Exchanges must be accompanied with the original sales receipt and returned to us in unused, unaltered and in sellable condition.

If you receive items that have been damaged in transit from us to you, we are happy to offer you a refund or an exchange, including any delivery costs for New Zealand addresses (excluding delivery costs for international orders). Please notify us amber@greentigerinteriors.co.nz within 14 days of receiving your order for return details.All Returns and Exchanges must be accompanied with the original sales receipt and returned to me packaged to avoid further damage.

I will not accept an item for a 'Change your Mind' refund or exchange that has been altered, damaged and is not in sellable condition.

Refunds are processed once the item/s have been received and checked by me.

 

Shipping

All prices on this website are stated in New Zealand Dollars.

New Zealand North Island orders have a flat rate charge of $7.00. 

New Zealand South Island orders have a flat rate charge of $9.99. 

For international shipping please contact amber@greentigerinteriors.co.nz for quote

Your order will be delivered by NZ Post or Aramex. Please allow 2 - 5 working days for delivery within NZ. Delivery is not available to P.O. boxes so please arrange an alternative address if this is the case.

Green Tiger Interiors has no control over any customs or import duties that could be levied when the package reaches your destination country. You are solely liable for these charges. Please check with customs before purchasing to ensure you are allowed to import products.

 

Privacy Policy

Green Tiger Interiors is passionate about its customers and respect their privacy. Any information we collect about you is held with the utmost care and security. We want to make your shopping experience as safe and satisfying as possible. While we may securely store your customer details, we do not sell, trade or share this information with anyone. When you place an order we use secure payment facilities to process all online credit card transactions.

Joining the Green Tiger Interiors mailing list is optional, although recommended. It allows you to keep up to date with the latest info including whats new in store, events going on and upcoming promotions. If you have signed up for our mailing list and would like to unsubscribe, simply email me at amber@greentigerinteriors.co.nz with unsubscribe in the subject area, and you will be removed immediately.